You may have heard it before and for the experienced China traveler it’s a “must know”: in China, everything is about “giving and losing face”. Chinese people are very proud of their culture, food and traditions. Respect this fact and try not to bring a Chinese into an embarrassing situation, as he or she might lose his face in front of coworkers, friends, family members or even the authorities. Try to be polite, smile and - especially to English speaking Chinese - always praise their language skills. Chinese can be considered a reactive people. If you treat Chinese people in an arrogant and harsh way, you will be treated the same way. When you feel cheated, try to solve the situation in a gentle and charming way and you will achieve your goal much faster. Also try to react calmly in stress situations and stay friendly. Be reassured that for every problem in China there is a solution, it is up to you how effective you will get to this solution. Being angry and aggressive is counterproductive, in most cases.
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